Trouble with your LightRail? Click here for a few important trouble shooting ideas to try first. If your issue is not easily solved in the above trouble shooting link, we will need to see your Motor in our in-house service department. The good news is we have a fast turn-around time for any repair work. Even if a Motor is out of warranty; nothing costs much and in that case, we will get any work approved by you before we proceed.
Please fill out the Repair Authorization (RA) Form below and click the send button. Once we receive your information, we will email you an RA number with instructions of where to send your Motor(s). You will be sending the Motor(s) only, no Rails.
LightRail® Motor Repair Form